Privacy Policy

Last Updated: August 25, 2026

Introduction

Fire Alarm Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter or communications
• Schedule a service appointment
• Communicate with us via phone, email, or other channels

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and details
• Service preferences and requirements
• Payment and billing information
• Communication records

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Interaction with website elements

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your inquiries and providing customer support
• Sending service reminders, updates, and promotional communications
• Analyzing website usage to improve user experience
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations and industry regulations

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics, etc.)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you provide explicit consent for sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services we may use include:

• Google Analytics for website analytics
• Form submission services
• Payment processing services
• Email communication platforms

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Meet industry record-keeping standards

When information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing of your information
• Portability: Request a copy of your information in a portable format
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Data Deletion Process

To request deletion of your personal information:

1. Submit a written request to customers@firealarmsystems.app with "Data Deletion Request" in the subject line
2. Include your name, contact information, and details about the data you want deleted
3. We will verify your identity before processing the request
4. Upon verification, we will delete your information within 30 days, unless retention is required by law

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Fire Alarm Systems

702 Centre St
Fernandina Beach, FL 32034

Email: customers@firealarmsystems.app

Phone: +1(563) 822-2076